Refund Policy
Last updated: November 18, 2025
Important Notice
No Refunds Policy: Due to the digital nature of our service and the immediate processing of AI-generated content, SnapsJo does not offer refunds for completed transactions. By purchasing our service, you acknowledge and agree to this policy.
Service Description
SnapsJo provides AI-powered photo enhancement services that transform baby photos into professional, themed portraits. Our service includes:
- AI-powered image processing and enhancement
- Theme application and transformation
- High-resolution digital image delivery
- Immediate processing and generation
- Digital download of final images
No Refund Policy
⚠️ SnapsJo does not provide refunds for any completed transactions.
Due to the following factors, we maintain a strict no-refund policy:
- Digital Service: Our service provides immediate digital content that cannot be "returned"
- AI Processing: Once processing begins, computational resources are consumed
- Instant Delivery: Images are generated and delivered immediately
- Intellectual Property: Custom AI-generated content is created specifically for each customer
- Service Completion: The service is considered complete upon image generation
What You Agree To
By purchasing our service, you acknowledge and agree to the following:
- You understand that no refunds will be provided for completed transactions
- You accept the digital nature of our service
- You acknowledge that processing begins immediately upon payment
- You understand that AI-generated content cannot be "returned"
- You agree that the service is complete upon image delivery
- You accept responsibility for providing appropriate input images
Quality Assurance
💡 While we don't offer refunds, we are committed to providing high-quality results and excellent customer service.
To ensure you receive the best possible results:
- Follow our photo guidelines for optimal results
- Use high-quality, well-lit images
- Ensure your baby's face is clearly visible
- Contact our support team if you have questions before purchasing
- Review our example images to understand the expected output
Technical Issues
In the rare event of technical issues preventing service delivery:
- We will attempt to resolve the issue and complete your order
- If we cannot deliver your images, we will provide a credit for a future purchase
- No refunds will be issued, even for technical difficulties
- Our support team is available to assist with any concerns
Dispute Resolution
If you have concerns about our service or this policy:
- Contact our customer support team first
- We are committed to addressing your concerns professionally
- We may offer credits or alternative solutions at our discretion
- This policy is legally binding and enforceable
- By using our service, you waive any right to chargebacks or payment disputes
Legal Protection
This refund policy is designed to protect both our customers and our business:
- Clear expectations about our service and policies
- Protection against fraudulent chargebacks
- Fair treatment of all customers
- Sustainable business model for continued service
- Compliance with digital service regulations
Contact Information
If you have questions about this refund policy or our service:
Customer Support: Available through our website contact form
Response Time: Within 24-48 hours
Service Hours: Monday to Friday, 9 AM - 6 PM EST
Final Notice
By purchasing our service, you explicitly agree to this no-refund policy. This policy is legally binding and enforceable. We reserve the right to modify this policy at any time, with changes effective immediately upon posting.