SnapsJo

Refund Policy

Last updated: November 18, 2025

Important Notice

No Refunds Policy: Due to the digital nature of our service and the immediate processing of AI-generated content, SnapsJo does not offer refunds for completed transactions. By purchasing our service, you acknowledge and agree to this policy.

Service Description

SnapsJo provides AI-powered photo enhancement services that transform baby photos into professional, themed portraits. Our service includes:

  • AI-powered image processing and enhancement
  • Theme application and transformation
  • High-resolution digital image delivery
  • Immediate processing and generation
  • Digital download of final images

No Refund Policy

⚠️ SnapsJo does not provide refunds for any completed transactions.

Due to the following factors, we maintain a strict no-refund policy:

  • Digital Service: Our service provides immediate digital content that cannot be "returned"
  • AI Processing: Once processing begins, computational resources are consumed
  • Instant Delivery: Images are generated and delivered immediately
  • Intellectual Property: Custom AI-generated content is created specifically for each customer
  • Service Completion: The service is considered complete upon image generation

What You Agree To

By purchasing our service, you acknowledge and agree to the following:

  • You understand that no refunds will be provided for completed transactions
  • You accept the digital nature of our service
  • You acknowledge that processing begins immediately upon payment
  • You understand that AI-generated content cannot be "returned"
  • You agree that the service is complete upon image delivery
  • You accept responsibility for providing appropriate input images

Quality Assurance

💡 While we don't offer refunds, we are committed to providing high-quality results and excellent customer service.

To ensure you receive the best possible results:

  • Follow our photo guidelines for optimal results
  • Use high-quality, well-lit images
  • Ensure your baby's face is clearly visible
  • Contact our support team if you have questions before purchasing
  • Review our example images to understand the expected output

Technical Issues

In the rare event of technical issues preventing service delivery:

  • We will attempt to resolve the issue and complete your order
  • If we cannot deliver your images, we will provide a credit for a future purchase
  • No refunds will be issued, even for technical difficulties
  • Our support team is available to assist with any concerns

Dispute Resolution

If you have concerns about our service or this policy:

  • Contact our customer support team first
  • We are committed to addressing your concerns professionally
  • We may offer credits or alternative solutions at our discretion
  • This policy is legally binding and enforceable
  • By using our service, you waive any right to chargebacks or payment disputes

Legal Protection

This refund policy is designed to protect both our customers and our business:

  • Clear expectations about our service and policies
  • Protection against fraudulent chargebacks
  • Fair treatment of all customers
  • Sustainable business model for continued service
  • Compliance with digital service regulations

Contact Information

If you have questions about this refund policy or our service:

Customer Support: Available through our website contact form
Response Time: Within 24-48 hours
Service Hours: Monday to Friday, 9 AM - 6 PM EST

Final Notice

By purchasing our service, you explicitly agree to this no-refund policy. This policy is legally binding and enforceable. We reserve the right to modify this policy at any time, with changes effective immediately upon posting.