Privacy Policy

1. Information We Collect

We collect the following types of information:

Personal Information

• Name and email address (when provided for feedback)
• Payment information (processed securely by third-party processors)
• Communication preferences and feedback

Usage Information

• IP address and browser information
• Pages visited and time spent on our website
• Device information and operating system
• Referral sources and search terms

Uploaded Content

• Images you upload for processing
• Generated images and processing results
• Theme selections and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process your images and provide AI enhancement services
• Payment Processing: To process payments and maintain billing records
• Customer Support: To respond to inquiries and provide assistance
• Quality Improvement: To improve our service and develop new features
• Analytics: To understand usage patterns and optimize our website
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party services for payment processing, analytics, and AI processing
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes
• Security: To prevent fraud and protect against unauthorized access

4. Data Security and Protection

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure payment processing through trusted providers
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup procedures
• Monitoring for unauthorized access and suspicious activity

5. Data Retention and Storage

Retention Period: We retain your information for as long as necessary to provide our services and comply with legal obligations.

Storage Location: Your data may be stored and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

Deletion: You may request deletion of your personal information by contacting us at support@snapsjo.com.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about what data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. Third-Party Services

Our service integrates with third-party services that may collect information:

• Payment Processors: For secure payment processing
• AI Services: For image processing and enhancement
• Analytics: For website usage analysis
• Hosting Services: For website and data storage

These third-party services have their own privacy policies. We encourage you to review them.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other appropriate safeguards as required by law

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: